Shipping Policy

The same day deliveries are for Orders placed before 2pm. Order placement after 2pm is +1 day added to the delivery timelines

For delivery of large items outside Lagos, please use timelines quoted for “Other Cities“.

The following locations are categorized as Other Cities and as such , have longer delivery timelines: BADAGRY, EPE, IGANDO, IJANIKIN, IYANA IBA, IYANA ISHASHI, OJOKORO, OKOKOMAIKO, SEME, TOPO, SHEDA, KUJE, KWALI, GIDAN MANGORO, IDU, KARMO, KARSHI, GWAGWA, ABAJI, ABUJA-KUJE, ABUJA-KWALI, SANGO OTTA, OTTA TOWN, AGBARA INDUSTRIAL ESTATE, ITELE, ALAGBADO, ITELE (Ota), ITELE (Ijebu)

The timelines quoted are business days – Monday to Friday only, excluding weekends. They vary depending on the delivery option chosen:

Door Delivery: Delivery time starts from the day you place your order to the day one of our delivery associates makes a first attempt to deliver to you. Delivery will be attempted 3 times over 5 days (7.00 am to 5.30pm ) after which the item will be cancelled.

Pick Up Station: Delivery time starts from the day you place your order to when you receive the first SMS to pick up your order from our pickup station. Please note: 9mobile subscribers may be unable to receive text messages. Ensure you pickup your item within 5 days, otherwise it will be cancelled.